How many credits do I start with?
You start with 10 free credits, which are valid for 30 days.
Should I get pay-as-you-go credits or a subscription?
For one-off or hard-to-predict video needs, pay as you go credits are a great option. For larger or ongoing rendering needs, you'll save on every video that you render with a subscription.
How does pricing for the White Label Video Editor SDK work?
Our white-label video editor is source-available under a PolyForm Shield License. The npm-installable SDK leverages FFmpeg for video exports and seamlessly integrates with the Shotstack Edit API for advanced rendering and automation.
What happens if I go over my credit limit?
If you are on a subscription your videos and images will continue to render. Any credits you use in excess of your allowance will be charged as overage at the end of your billing cycle. Overage is charged at a 30% premium to the rate in your plan. On a PAYG plan the API will stop functioning until you purchase more credits.
How many minutes of video can I create with 1 credit?
1 credit is equal to 1 minute of video, regardless of resolution.
How many images can I create with 1 credit?
With 1 credit you can create 10 images.
Do you round up my videos to the nearest minute?
We round your videos down to the second. This means that a 30 second video is charged 0.5 credits.
Do my credits carry over into the next month?
Yes. You can roll over up to 3x your monthly credit budget month to month. Credits are valid as long as you're subscribed.
