Pricing That Scales With You

Yes, your videos and images will continue to render. Any credits you use in excess of your allowance will be charged as overage at the end of your billing cycle.

If you go over the free tier limit your videos and images will continue to render but have a watermark applied.

1 minute of video up to 720p resolution (1280px × 720px) is 1 credit. Resolutions over 720p are charged at higher rates.

With 1 credit you can create 10 images up to 1000px x 1000px resolution (0.1 credit per image). You can create 5 images with resolutions over 1000px x 1000px (0.2 credit per image).

You only consume what you use and we aggregate video by the second. This means that a second of video is charged at 0.0167 credits.

Example: If by the end of your billing cycle you have rendered 195 minutes and 20 seconds at 720p resolution you will have consumed (195 minutes x 1 credit / minute) + (20 seconds x 0.0167 credit / second) = 195.34 credits.

Our pricing is designed to provide you with steep discounts on higher plans. If none of our plans are suitable please get in touch and we can discuss volume discounts.

The contract term for all our plans is 1 month starting on the third of every month. All our plans provide you with the option to purchase a set amount of credits that expire 1 month after you purchase your plan.

If you sign up to a plan mid-month you will be charged pro-rata until the third day of the next month.

Any credits used in excess of your plan's allowance is charged as overage. You can cancel your plan at any time and you will be able to use your credits until the end of your billing cycle.

If you are looking for a high volume of credits for a short-term campaign please get in touch for custom pricing.

None of our Essentials or Professional plans come with a setup cost. It's as easy as signing up and using your API key to render videos and images.

We will continue to store and serve your videos and images. If you happen to exceed your storage or bandwidth allowance this will be charged as overage.

You can cancel your plan at any time and request a refund. If you haven't used your plan at all we'll refund you the whole amount. If you did use your credits we'll refund you the lowest of either the prorated days left in your billing cycle or the prorated value of your remaining credits.

Example: Peter wants to cancel his Essentials 200 plan 25 days into his 30-day billing cycle with 50 credits remaining. He gets a refund of $8.17 as the pro-rated value of his plan over 3 days is lower than the pro-rated value of his credits at $12.25.

At this point we don't allow our software to be licensed or be self-hosted. Shotstack's infrastructure is designed to generate media at scale, and we process hundreds of thousands of videos each month with a guaranteed uptime of 99.9% for paying customers. If you are in need of more guarantees and plan to use Shotstack for mission-critical applications and workflows please get in touch to discuss our custom SLA's.

Your credits expire at the end of your billing cycle and do not carry over to the following month.

We calculate your monthly usage based on the maximum amount of storage you've used across your billing cycle. If you need excess storage for a short amount of time above your plan allowance this will be charged as overage.

Yes you can. To opt out of the provided storage and hosting add a simple opt-out parameter to your edits.

Your plan will go into effect immediately, but will prorated until the 3rd day of the following month.