Trust
This page lists the sub-processors that may Process Customer Personal Data submitted through the Shotstack APIs on Shotstack's behalf, in accordance with our Terms and Data Processing Addendum.
This is not a list of every third-party service Shotstack uses to run its own business. Service providers used for Shotstack's own corporate operations (analytics, marketing, payments, integrations) are described in our Privacy Policy.
The following sub-processor underpins the Shotstack Services for all Customers.
| Sub-processor | Purpose | Location | Data terms |
|---|---|---|---|
| Amazon Web Services, Inc. | Cloud compute, storage, content delivery, and supporting services (S3, Lambda, CloudFront, RDS, KMS, Polly) underpinning the Shotstack APIs. | Australia (ap-southeast-2) and United States | aws.amazon.com/agreement |
The following sub-processor receives diagnostic context from the Shotstack dashboard for the purpose of identifying and resolving software defects.
| Sub-processor | Purpose | Location | Data terms |
|---|---|---|---|
| Functional Software, Inc. (Sentry) | Error monitoring and diagnostic context capture for the Shotstack dashboard. | United States | sentry.io/legal/dpa |
Shotstack updates this page whenever a sub-processor is added or removed. Updates to this page are made at least seven (7) days before a new sub-processor begins Processing Customer Personal Data and constitute notice for the purposes of the Data Processing Addendum. Customers are responsible for monitoring this page.
Customers may object to a new sub-processor on reasonable data-protection grounds within seven (7) days of the update in accordance with the Data Processing Addendum.
Questions about this page or our sub-processors: support@shotstack.io.